Privacy Policy

Lawful basis:

Under the new UK data protection law (updated May 25th 2018), Premier Appliance Care have to specify the lawful basis for which we might retain your personal details within our records.

Premier Appliance Care keeps records of customers who have contacted us via our website or via telephone and in response we may contact you about your enquiry; this falls under the category of 'legitimate interest' under the new UK data protection law.

Our records about you:

Information that we might hold about you includes your name, address, email and phone number. Our website also stores cookies which track which pages you have viewed on our website (see our cookie policy).

We do not retain any financial information about you including credit card or bank account details.

Our records about you have been created following an enquiry which may have been generated via the contact form on our website or else you might have contacted Premier Appliance Care in the first instance via phone.

We will retain your personal information unless we receive a request to remove your details from our records; you can request this at any time by contacting us. We will action your request within 30 days of receiving your email.

We will not share your details with any third parties.

Contacting us about information we hold about you:

If you would like to contact us about information we may hold about you, please contact us in the first instance. We have a statutory obligation to provide you with any information we hold about you within one month of receiving your email; this service is free of charge.

If you would like us to correct any information we hold about you, please contact us.

We will make any requested changes within one month of receiving your email.

Your right to remain anonymous:

You have the right to remain anonymous under the new UK data protection law. Please contact us.

We will delete ALL records we may hold about you within one month of receiving your email.